Hey there đź‘‹

I’m Brandon, a Product Designer – currently looking for my next opportunity. I enjoy creating seamless customer experiences.

Previously at Tabcorp

That’s me in the middle of my TAB team at the 2022 CX Expo

Demonstrated Experience

Bringing ideas to life requires more than great design—it takes collaboration, research, and alignment across teams.

🔹 Stakeholder Engagement & Facilitation

  • Led high-impact workshops with executives, product managers, and developers, ensuring alignment through structured facilitation techniques.

  • Expert in handling diverse viewpoints, time-boxing discussions, and refocusing on objectives to drive actionable outcomes.

  • Certified in Facilitating UX Workshops (NNG)

🔹 Coaching & Feedback Culture

  • Utilised structured frameworks like Pendleton’s Model to give effective feedback to team members. Focused on resolving challenges collaboratively before escalating, ensuring a supportive and productive team dynamic.

  • Facilitates effective squad retros using STOP/START/CONTINUE, allowing teams to quickly identify areas for improvement and action key takeaways.

  • Builds cultures of accountability by fostering open, structured feedback loops, ensuring all team members contributed effectively to project goals.

🔹 Leading External Collaborations

  • Worked with Ippon on a Gamification project, leading the integration of engagement strategies between product, design, and engineering.

  • Partnered with Mantel Group for guerrilla testing in Tab venues, gathering rapid, in-the-moment insights from real users to refine Venue Mode’s usability and feature adoption.

  • Led the design bridge between The Sporting Globe (TSG) loyalty app and the TAB app as part of the Venue Mode uplift. Engaged directly with key stakeholders at venues to align on business goals, user needs, and technical feasibility.

🔹 Driving Scalable UX Solutions

  • Ensuring seamless design implementation across web and mobile platforms, driving UX consistency for iOS, Android, and in-venue screen terminals.

  • Prioritises WCAG compliance and accessibility best practices, ensuring inclusive experiences that scale effectively across different user environments.

Industry Experience

Explore the projects below to see how I’ve crafted user-centred solutions that drive impact.

Tabcorp

MAR 2021 - DEC 2024 / MELBOURNE / WAGERING PLATFORM

Led UX strategy and design execution across web and app projects, contributing to the platform’s growth to over 800K active users.

Projects include: User Onboarding, Multi-Factor Authentication (MFA), Account Management, Venue Mode, Player Safety, Gamification, Racing & more.

Further

NOV 2019 - JAN 2021 / MELBOURNE / CAREER PLATFORM STARTUP

Led the end-to-end design of a responsive web app startup platform, managing all aspects of the product’s design and development.

Received over 1,000 visitors in the first month.

Other Design Projects

General Assembly

COMPLETED 2020 / MELBOURNE

Led multiple UX design projects for app & web during a 12-week bootcamp, guiding teams through research, wire-framing, prototyping, and user testing.

Delivered 4 projects including: Architecture Diagramming Tool, Recipe Planning App, Readings Website Redesign, Take a Break App

Concept Playground

EXPLORING IDEAS

Testing out areas of interest across app & web.

3 project concepts including: Podcast App, Shopping App, Spotify Light Mode

Testimonials

“Had a very helpful session with Brandon, would definitely recommend him.”

Shujie Guo - ADPList

“Brandon is a fantastic colleague. He's always one step ahead of the game, and always goes above and beyond to explore innovations in the industry. 

He is exceptionally dedicated to his craft, and that is amplified by his eye for detail, best practice design delivery for development and his ability to communicate with and manage stakeholders to get products over the line.”

Jarred Swire - Tabcorp

“Brandon was able to embed into my team so seamlessly! He was able to build the rapport quickly, support our team and several other pieces of work amazingly and rapidly turn around work. Brandon wasn't afraid to voice his opinion, challenge ideas and is a very talented designer.

It was a pleasure working with you Brandon, and hope there will be future opportunities!”


Chantelle Vannitamby - Tabcorp

“Brandon was constructive and gave great actionable advice. Was also very easy to chat too. Definitely Recommend”.


Olivier Yulianto - ADPList

“Brandon has always being amazing to work with. His attention to detail and the exceptional enthusiasm for creative solutions is a real strong skill he possesses. Cannot recommend him enough!”

Induwara Bandaranayake - Tabcorp

“Helped me to break down how a test case(for an interview) is laid out as a presentation form. The feedbacks were critical and efficient!”


Boxin Liu
- ADPList

“Brandon is super approachable and honest in sharing his journey on how he self-taught to become a product designer, and he shares his tools and daily basics to work on the product design team. I will return to find Brandon after I dive deep into this area for more questions; thank you, Brandon!”

Sasha Tseng
- ADPList

“The way Brandon helps foster a positive working environment and team culture for our project makes collaborating with him a pleasure! Thank you for your keen attention to detail and for sharing your SME knowledge. We wouldn't have been able to reach our project outcome without you. Hope we get to work together again in the future! ✨”


Mimi Nguyen - Tabcorp